Case study

The rider nobody mentioned

Ted Muller had eighteen months and a life insurance policy. Several companies talked to him about buying it. None of them told him what was already inside it.
Published at Ted's request.
The rider came up firstWindsor raised the accelerated death benefit already attached to the policy before discussing a sale.
The market was asked anywayInstitutional buyers priced the policy against each other, and the result was compared to the rider.
Ted asked for this pageHe wanted other policyowners to know the option exists. The emails below are his.

What happened

Ted Muller lived in New York City. He was given a terminal diagnosis and about eighteen months. Expenses were climbing, and there was a list of things he intended to do while he still could.
Selling the life insurance policy was the obvious source of money. Several companies were willing to discuss it. Not one of them raised the accelerated death benefit rider that was already attached to the policy he owned.
Cindy Deacon at Windsor raised it in the first conversation. A rider like that pays out early, straight from the carrier, without selling anything at all. Asking about it costs nothing, and for some policyowners it ends the conversation right there.
Cindy made a second point. A rider pays what its formula says and not a dollar more. A viatical settlement is priced by buyers bidding against each other, and bidding tends to beat a formula. She recommended taking the policy to the market and putting the two numbers next to each other.
The market paid more. Ted took the offer, and a car from Addison, Illinois followed. His wife made separate plans, which she described in terms this page will leave alone.
The car Ted Muller bought from Addison, Illinois after his viatical settlement closed The interior of the car Ted Muller bought after his viatical settlement closed
The car from Addison, Illinois. Ted sent the photographs.

Why does a rider get left out?

Many states require a disclosure that alternatives exist, including accelerated death benefits, when a policyowner applies to sell a policy. The concept is not a secret.
Incentives pull the other way. A company paid only when a policy sells has no reason to lead with an option that keeps the policy in force. A company buying for its own account has less reason still.
Brokers are fiduciaries and owe the seller a duty of loyalty. Providers, meaning the buyers, do not owe the seller that duty. They represent capital. That is not a criticism, it is the business they are in, and it is the reason the rider surfaced in a conversation with a broker and not in the conversations before it.

A rider and a settlement are not the same product

A rider accelerates part of the death benefit and leaves the policy in force. A settlement transfers the policy to a buyer, who becomes owner and beneficiary and takes over the premiums. One keeps coverage in the family, the other does not. More cash is not automatically the better outcome, and the right answer depends on what a household needs afterward.
The mistake is choosing without seeing both numbers.
Thanks to you, I can now concentrate on my own well being and ponder the four words that sends chills up the spine of our new policy owner, Long Live the King!
Ted Muller, in his last message to Cindy Deacon

Ted's emails

Ted asked that his correspondence be published alongside the story. It appears here as he sent it.

What Ted wanted from this

Ted's own view was that life settlements sit unused while an enormous amount of coverage lapses every year, and that policyowners who could use the money never learn the option exists. He asked Windsor to publish his story for that reason rather than any other.
Windsor reviews policies at no cost and reports what a rider pays alongside what the market offers.

What would the market pay for a policy?

The settlement calculator returns a range in about a minute. A short call establishes whether a policy is likely to qualify, and whether a rider already covers the need.
Published with Ted Muller's consent and at his request. Names and correspondence appear as provided. Provided as one example only. Every policy prices differently, riders vary by contract, and no outcome is guaranteed. A viatical settlement and an accelerated death benefit are different products and do not suit the same situations.